Hi Sherry,

Thank you for the thoughtful feedback and for giving me the opportunity to take a deeper look at Solstice BioSpa. I have organized this proposal to bring the visual direction, Spa ↔ Resort relationship, operational improvements, SEO, Google infrastructure, and implementation options into one clear plan, so the recommendations are easy to review and the next steps are easy to evaluate.

Strategic UX, Visual, Operational & Growth Proposal

Solstice BioSpa at Soap Lake Resort

Executive Overview & Brand-Aligned Direction

This proposal establishes an actionable digital optimization blueprint for Solstice BioSpa. Grounded in Solstice BioSpa’s market positioning, the design framework transitions away from default CMS components toward a bespoke design system built on mineral calm, premium restraint, archival elegance, and intentional spatial rhythm.

Mineral CalmSoft natural tones & high-contrast serif typography
Premium RestraintGenerous padding & uncluttered spatial rhythm
Archival EleganceCurated legacy galleries & rich historical storytelling
Intentional FlowDirect conversion pathways for guests & day-visitors
Executive Overview & Brand-Aligned Direction

Visual Identity & Spatial Grid

Visual Identity & Spatial Grid

Utilizing wide-bleed margins, mineral tone palettes (quartz, muted clay, slate), and custom serif-to-sans-serif typography scaling to convey luxury without visual noise.

Compliance & Medical Styling

Custom legal and medical disclaimer callouts styled into highlighted, archival blockquote containers integrated directly into treatment pages and footer templates.

Revised Strategic Scope

What This Proposal Brings Together

This revised document brings the visual, operational, growth, and implementation strategy into one connected plan, making it easier to review how each recommendation supports the overall Solstice BioSpa experience.

01

Brand Aesthetics & Legal Integration

Designed legal disclaimer blocks styled into archival blockquotes across treatment pages and footer sections, framed by a high-contrast serif and mineral-tone design system.

02

Media & Custom Animation Roadmap

Full layout integration for your upcoming professional photos/videos (arriving around the 20th), featuring custom Lottie micro-animations for the BioCore AI robot arm, red-light/crystal ambient glow effects, and a dynamic gallery under “About Us.”

03

Spa ↔ Resort Ecosystem

Structured funnel routing that separates outside day-visitors from staying resort guests (unlocking room add-ons and package perks), contextual cross-selling links, and a scalable backend ready for the future Auburn location.

04

Back-End Velo Operations

Custom database logic for dynamic booking state management, automated equipment sanitization/rest buffers, and instant CRM lead routing.

05

Project-Based SEO & Ongoing Growth

A clear separation between one-time SEO setup, a combined redesign + SEO launch option, and optional monthly growth retainers, alongside Google Business Profile, GA4, Search Console, and search advertising infrastructure.

06

Clear Engagement & Investment Options

The updated 7-page audit is now mapped into an easy decision sequence: website redesign first, SEO as a separate project, a combined redesign + SEO launch package, and an optional monthly retainer for ongoing growth.

How the strategy connects
Brand Foundation Media Experience Visitor Funnels Back-End Operations SEO & Google Growth Phased Implementation
Media & Animation Integration Strategy

Media & Animation Integration Strategy

With professional photography and videography arriving on the 20th of this month, the visual interface will be built to frame high-resolution assets with responsive, performance-first micro-interactions.

BioCore AI Robot Arm Micro-Animations

Custom Lottie/SVG vector animations illustrating the precise, quiet movements of the BioCore AI therapy arm as users scroll through technology sections.

Red-Light & Crystal Glow Effects

Subtle CSS canvas ambient glow triggers simulating red-light therapy wave pulses and amethyst crystal radiance upon hover or scroll focus.

"About Us" Archival Gallery

A multi-tier layout gallery featuring historical Soap Lake photography, interactive lightboxes, category sorting (Mineral History, Therapy Suites, Grounds), and seamless background video loops.

Performance Optimization

Automated WebP/AVIF image delivery, video lazy-loading, and container compression to ensure fast load times across desktop and mobile devices.

Business Architecture

Business Architecture: Spa ↔ Resort Ecosystem

The digital strategy establishes a clear functional division between Soap Lake Resort (the overarching informational and lodging anchor) and Solstice BioSpa (the transactional, operational execution engine).

SOAP LAKE RESORT WEBSITE(Informational Hub)
SOLSTICE BIOSPA WEBSITE(Business Execution)
DAY-VISITOR FUNNEL(Direct Circuit & Bundles)
RESORT GUEST FUNNEL(Room Add-Ons & Member Access)
  • Dual Visitor Funnels: Separate booking routing for outside day-visitors (direct 7-stage circuit access and day bundles) versus staying resort guests (unlocking room-integration discounts and priority scheduling).
  • Cross-Sell Engine: Contextual booking modules embedded across resort room pages, automated confirmation email links, and seasonal cross-promotions (Digital Detox Stay, Coulee Explorer).
  • Multi-Location Scalability: Database logic architected from day one to seamlessly toggle between Soap Lake and future expansions, such as the upcoming Auburn location.
Website Architecture & Global Navigation System

Website Architecture & Global Navigation System

Global Header & Header UX

Global Header & Header UX

Current FrictionMulti-level nested dropdown menus create navigation confusion on mobile devices and clutter desktop viewports.
Proposed EnhancementStreamline into an intent-driven menu bar (The BioSpa, Rooms & Suites, Retreats & Venues, Spa Menu & Specials, Crystal Café, Our Story) anchored by a sticky header with a primary CTA button: "BOOK THE SOLSTICE CIRCUIT".
Global Footer & Lead Capture

Global Footer & Lead Capture

Current FrictionUnstructured multi-column links and low-contrast newsletter signup boxes.
Proposed EnhancementStandardize into a clean 4-column structured grid (EXPLORE, VISIT, POLICIES, CONNECT) featuring crisp typography hierarchy, social link alignment, and a persistent medical disclaimer notice.
Detailed Page-by-Page Optimization Blueprint

Detailed Page-by-Page Optimization Blueprint

01

Spa Menu & Specials / Bundles Page

  • Hero Banner: Adjust hero overlay opacity to improve readability of "Build Your Solstice Spa Day in Soap Lake". Align primary and secondary CTAs ("Reserve a Bundle" vs "Get a Custom Quote") in a responsive horizontal flexbox.
  • Featured Day Packages Cards: Standardize card heights, border radii, and internal padding. Align pricing tags ($165, $175, $320) and CTA buttons across all package options.
  • Featured Specials Grid: Convert the 3x2 grid into an adaptive single-column stack on mobile viewports. Standardize image aspect ratios to 16:9 for visual consistency.
  • 5-Step Process Timeline: Reformat text-dense horizontal steps into icon-anchored stage cards with high-contrast accent borders.
  • Value Breakdown & FAQ: Replace static text with a dynamic comparative card (Book Separately $179 vs. Day Pass Bundle $165). Convert static FAQs into expandable Wix Accordion components.
02

Retreats & Venues Pricing Page

  • Hero Section: Increase top padding around "Stays, retreats & celebrations" to create vertical breathing room against the sticky header.
  • Pricing Cards Layout: Restructure asymmetrical cards into a unified 3x2 grid with consistent hover effects and clear bulleted feature lists.
  • Wellness Add-ons & Quote Request: Consolidate repeated add-on mentions into an organized pricing table. Elevate the "Request a Custom Quote" block with a distinct mineral accent container.
03

Rooms & Suites / Lodging Page

  • Signature Suites Cards: Balance button visual weights between Executive Suite #32 and The Beach House ("VIEW DETAILS" vs "BOOK NOW").
  • Cabins & Cottages Gallery: Refine irregular grid photo galleries into balanced 2-column or 3-column responsive galleries with lightbox capabilities.
  • Historic Inn Section: Organize room tiers (Economy, King, Double-Queen) into tabbed interfaces to reduce page scroll depth. Correct photo grid alignment across outdoor amenity photography.
04

The Crystal Café Menu Page

  • Menu Grid Formatting: Restructure culinary offerings (Earth Ritual Grain Bowl, Zen Zucchini Carpaccio) into a clean 2-column menu layout with right-aligned pricing ($9–$17).
  • Categorization & Badging: Add subtle dietary tags (Vegan, Gluten-Free, Bio-Active). Separate Herbal Infusions and Bio-Active Waters into distinct visual menu cards.
05

Our Story Page

  • Typography & Narrative Flow: Adjust header scales for "The Solstice Story..." to establish immediate editorial authority.
  • Five Core Principles: Format core tenets (Simplicity, Stillness, Mineral Intelligence, Light, Restoration) into stylized visual cards rather than dense paragraph text.
  • Conversion Integration: Insert a mid-page callout banner featuring a direct "BOOK YOUR EXPERIENCE" button linking to the booking engine.
06

Blog / Science Articles Page

  • Card & Feed Layout: Standardize card container heights, thumbnail cropping, and line-clamp settings for post titles. Align metadata (Author, Date, Read Time) cleanly across all cards.
  • Category Navigation: Implement category filter pills (All Posts, Solstice Journal, Science & Tech) above the main grid.
  • Medical Disclaimer: Encase mandatory health disclaimers in a highlighted blockquote container situated directly above the footer.
07

FAQ Page

  • Accordion Conversion: Replace 2-column static text blocks with interactive, expandable accordion widgets to reduce mobile scroll length by 60%.
  • Categorization & Support: Group queries under clear headings (The Solstice Journey, Location & Hours, Reservations & Policies). Transform "Have a question we didn't answer?" into an interactive support widget linked to live chat or contact forms.
Back-End Operations & Automations Architecture

Back-End Operations & Automations Architecture

Behind the visual interface, dynamic Wix Velo backend logic turns the website into an operational dashboard for daily management.

[ Client Booking Request ]

WIX VELO BACK-END AUTOMATION LOGIC

  • Check Equipment Capacity (Halo-Sauna, PEMF, Cryo)
  • Insert Required Rest & Sanitization Buffers
  • Apply Resort Guest vs. Day-Visitor Pricing Tier

AUTOMATED CRM & NOTIFICATION

  • Send SMS/Email Confirmation & Digital Intake Form
  • Update Staff Operational Calendar

Dynamic Service Catalog

Custom database structure separating standalone treatments, 7-stage circuits, cafe orders, and multi-day retreat bundles.

Booking State Management & Buffer Logic

Dynamic rules enforcing automatic equipment rest/sanitization buffers between customer appointments to avoid scheduling conflicts.

CRM & Notification Workflows

Instant lead distribution for group retreat inquiries, automated SMS/Email intake reminder workflows, and staff scheduling integrations.

Search Engine Optimization & Growth Framework

SEO Priorities for Solstice BioSpa

The search strategy is built around Solstice BioSpa's current positioning in Soap Lake: mineral wellness, the Solstice Circuit, BioCore AI Therapy, restorative technology, retreats, rooms & suites, and the wider relationship with Soap Lake Resort. The objective is to make the site easier to discover, easier for Google to understand, and easier for visitors to convert from search.

Keyword & Search-Intent Architecture

Map high-intent local and regional search themes to the correct pages, including Soap Lake spa and mineral wellness searches, wellness spa in Washington, mineral bath and mineral-water experiences, BioCore AI Therapy, PEMF and red-light recovery experiences, wellness retreats, group retreats, and resort-connected wellness stays. Each target should have a clear destination page rather than competing across multiple pages.

On-Page SEO & Conversion Copy

Refine page titles, meta descriptions, H1/H2 hierarchy, service copy, FAQs, image alt text, and calls to action so each core page explains both what Solstice offers and why a search visitor should take the next step. Wellness wording should remain brand-led and carefully framed so search optimization does not introduce unsupported medical claims.

Local SEO & Google Business Profile

Strengthen NAP consistency, Google Business Profile information, services, photos, booking links, categories, review signals, and local relevance around Soap Lake and primary Washington drive markets. The goal is to connect map visibility with the same services and conversion paths used on the website.

Technical SEO & Indexation

Review indexability, XML sitemap, robots directives, canonical URLs, broken links, redirect requirements, duplicate or thin pages, mobile performance, Core Web Vitals, image delivery, and crawl paths. Any redesign work should preserve valuable URLs where possible and use a redirect map where URLs change.

Schema & Search Understanding

Implement structured data where appropriate for the organization/location, services, articles, breadcrumbs, FAQs, events or retreats, and other eligible page types. The purpose is to give search engines a cleaner understanding of Solstice BioSpa's services, content relationships, and location without over-marking pages.

Internal Linking & Spa ↔ Resort Search Flow

Create deliberate internal paths between the Solstice Circuit, BioCore AI Therapy, spa experiences, retreats, Crystal Café, rooms & suites, and relevant Soap Lake Resort content. This supports both visitor discovery and search-engine understanding while keeping the Spa and Resort identities distinct.

Content Authority & Editorial Growth

Develop useful search-led content around Soap Lake's mineral heritage, how the Solstice journey works, wellness technology education, retreat planning, seasonal experiences, and visitor preparation. Content should answer real pre-booking questions and naturally lead readers toward the appropriate service, retreat, or booking page.

Measurement & Conversion Tracking

Use GA4 and Search Console to measure organic landing-page performance and configure conversion events for booking-engine clicks, inquiry submissions, retreat leads, and phone interactions. SEO reporting should focus on visibility, qualified traffic, engagement, and booking actions rather than rankings alone.

Google Infrastructure & Search Advertising Setup

Google Infrastructure & Search Advertising Setup

Complete configuration of Google analytics and campaign assets for initial launch readiness:

Google Business Profile (GBP)

Profile setup, verification management, visual asset uploads, and category targeting (Day Spa, Wellness Center, Health Resort).

Google Analytics 4 (GA4) & Search Console (GSC)

Full property integration, XML sitemap submission, custom conversion event tracking (booking engine link clicks, lead form submissions, phone call clicks).

Google Ads Setup (Search Engine Infrastructure)

  • Search campaign hierarchy built for high-intent query terms ("mineral baths Washington", "Soap Lake spa packages", "PEMF therapy resort").
  • Geo-targeting radiuses mapped to primary drive markets (Seattle, Spokane, Tri-Cities) with negative keyword filters applied.
Engagement Options & Investment Roadmap

Choose the Direction That Matches the Current Priority

The options below are separated by purpose so you can choose the level of support that makes the most sense now. Website redesign, one-time SEO, the combined launch package, and ongoing monthly growth are different engagements. You do not need to select everything at once.

A Simple Way to Choose

If the main priority is visual improvement, start with a redesign package. If the current website can remain but search visibility needs attention, choose SEO only. If you want the strongest launch foundation, combine the complete redesign with SEO. The monthly retainer is optional and is designed for ongoing growth after the initial project is complete.

01 Focused visual upgrade Improve the current website visually

Choose the Basic Website Redesign for focused UX, mobile, visual consistency, media placement, and conversion improvements.

$750 one-time
View Basic Redesign
02 Premium transformation Create a premium, more customized experience

Choose the Complete Redesign when you also want custom animation, richer media, and approved Wix Velo logic.

$1,250 one-time
View Complete Redesign
03 Search-first improvement Keep the website but strengthen Google visibility

Choose the SEO & Google Search Foundation for one-time search, technical, local, schema, analytics, and content-planning work.

$900 one-time
View SEO Foundation
04 Strongest launch foundation Redesign and SEO together

Choose the Combined Launch Package so design, URLs, content, tracking, technical SEO, and conversion paths are planned together.

$1,950 one-time
View Combined Package
05 Optional after launch Continue growing after launch

Choose a Monthly Growth Retainer only if ongoing SEO, content, local visibility, monitoring, CRO, and reporting are needed.

From $450 / month
View Monthly Retainer
How the Project Will Be Delivered

The Phases Are the Delivery Process — Not Extra Packages

You select the package first. The three phases below simply explain the order in which that selected one-time project will be delivered. They are not additional services, they do not need to be purchased separately, and Phase 2 changes depending on which package you choose.

Phase 1

Strategy & Foundation

  • Confirm the selected package, priorities, final scope, required access, content, and media assets.
  • Review navigation, page hierarchy, visitor journeys, conversion goals, and any technical dependencies before implementation begins.
  • If SEO is included, complete keyword/page mapping, Google-account planning, URL review, and search-measurement planning at this stage.
Phase 2

Selected Package Implementation

  • Basic Redesign: focused visual, mobile, UX, media, CTA, and SEO-safe implementation.
  • Complete Redesign: full redesign plus approved custom animation, advanced media, and Velo logic.
  • SEO Only: one-time on-page, technical, local, schema, internal-link, analytics, and search-foundation work.
  • Combined Package: complete redesign and full SEO foundation are implemented together as one coordinated build.
Phase 3

QA, Launch & Handoff

  • Review desktop and mobile behavior, forms, booking paths, links, content presentation, and agreed functionality.
  • If SEO is included, validate metadata, indexing controls, schema, analytics, Search Console, sitemap, redirects, and conversion tracking.
  • Complete final refinements, launch checks, client review, and handoff for the selected one-time project.

If you choose Basic Redesign

Phase 1 plans the UX foundation, Phase 2 completes the focused redesign, and Phase 3 handles QA, refinements, launch, and handoff.

If you choose Complete Redesign

Phase 1 adds technical planning, Phase 2 includes the full redesign, animation, media, and approved Velo logic, and Phase 3 tests and launches the completed build.

If you choose SEO Only

Phase 1 establishes keyword and technical priorities, Phase 2 implements the one-time SEO foundation, and Phase 3 validates search setup, tracking, and handoff.

If you choose Website + SEO

Phase 1 combines design and search planning, Phase 2 implements both together, and Phase 3 completes full website, SEO, tracking, redirect, and launch validation.

After launch — optional, not automatic: the Monthly Growth Retainer sits outside these three phases. If ongoing SEO, content, local visibility, monitoring, and CRO are useful after the one-time project is complete, you can select a monthly tier then. If you do not need ongoing support, the project can simply conclude after Phase 3.
The proposal is structured so website redesign, one-time SEO work, the combined launch option, and optional monthly growth can be evaluated separately before choosing the level of support that best fits the current business priority.
Next Steps

Next Steps

Start by selecting the one-time direction that best matches the current priority: Basic Redesign, Complete Redesign, SEO Foundation, or the Combined Website + SEO Launch Package. I will then confirm the exact scope and move that selected project through Phase 1, Phase 2, and Phase 3. The monthly retainer is a separate optional decision for ongoing support after the initial project is complete.

Thank you, Sherry.

Thank you again for your trust and clear direction. I am looking forward to refining this plan with you and moving ahead with the approach that best supports Solstice BioSpa and its connection with Soap Lake Resort. Please review everything at your convenience, and if there is anything you would like adjusted, clarified, or added, I will update it accordingly.

Warm regards,
Muhammad